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We are an Electrical Contractor with operations in NorthWest and Gauteng.
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I was involved in a motor vehicle accident and I immediately contacted Mr. Qhubekani Mpofu, Afric-Cover Insurance Broker (Pty) Ltd to report the accident. Afric-Cover Insurance Broker (Pty) Ltd contacted my insurance (Santam) immediately and in no time I was contacted by Santam to confirm the details/address of the accident scene. The turnaround time by the insurance company to dispatch the towing truck was very good. Afric-Cover Insurance Broker (Pty) Ltd kept on checking with me on the progress by the insurance company. Afric-Cover Insurance Broker (Pty) Ltd also assisted with the courtesy car, I received information and confirmation for the courtesy car whilst I was on the accident scene. The professional level of the Afric-Cover Insurance Broker (Pty) Ltd was so exceptional, my claim was finalised in less than seven (7) days.
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We are a security company, and the nature of our industry relies mostly in our ability to service our clients timeously and our operations are centred around our fleet being always available to render a service.
As a security company with operations scattered all over South Africa, we need a broker that can service our requirements accordingly, in over 6 years we have been with Afric-Cover and they have done exceptionally well in this regard.
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This Letter serves to confirm that Afric-Cover Insurance Brokers Pty Ltd handles AMCE insurance portfolio with assets approximated to 90 million value. AMCE portfolio comprises of Motor fleet, Liability, Assets cover, interruptions and other portfolio related insurance.
Based on our relationship which has portrayed competent customer service and ongoing, AMCE would confidently recommend Afric-Cover to any entity that is considering their services.
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This Letter serves to confirm that Afric-Cover Insurance Brokers Pty Ltd handles the insurance portfolio for Thavhani Shopping Mall with asset value of over a R1 billion, located under the Thulamela Local Municipality in Thohoyandou.
They have been our insurance broker from inception during the construction stage in 2014 until current. We have found Afric-Cover to be very customer centric and proactive at all times. We would definitely recommend them as a short-term insurance broker of choice for any entity, SOE and/or municipality considering soliciting their service(s).
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I am writing this letter to vouch for Afric-Cover Insurance Brokers (Pty)Ltd's capability in insurance broking. We
initially engaged them in May 2021 when we wanted to ensure our trucking business and their services have been superb.
They managed to obtain cover for our trucks and goods in transit within 48hours.
By virtue of their good customer service and expertise we have placed the protection of all our other assets through them since February 2022. Not only do they provide the above-mentioned, but they are also very helpful in every step in the processing of claims and always advise us on good housekeeping practices for the protection of our assets. I would like to advise anyone who want to enjoy peace of mind that comes with having insurance cover to make use of Afric-Cover Insurance Brokers as their expertise and good customer service will surely be of great service to them.
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It is with much passion that I am writing to recommend the services of Afric-Cover Insurance Brokers (Pty) Ltd.
We have been insured through Afric-Cover Insurance Brokers (Pty) Ltd for the past two years and have always been completely satisfied with their performance. They do an excellent job, are always punctual, and offer the most competitive risk management and insurance services. The staff at Afric-Cover is knowledgeable, courteous, and friendly. They start by obtaining competitive quotations in record time, recommend the best insurer with wider cover and affordable premiums and excesses, then they process any changes to policies and claims timely and without any hustles. We are happy to recommend the services of Afric-Cover.
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We are a heavy commercial vehicle (HCV) transporter based in Johannesburg South Africa.
Afric-Cover Insurance Brokers Pty Ltd have been out insurance brokers for the past 3 years, providing insurance for our vehicle fleet and goods in transit. We have found their service to be applaudable. We therefore recommend them to any transporter considering using their services.
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